HR News


July 14, 2008

Hiring interns for free labor is a no-no

Hiring interns for free labor is a no-no
KRAIG SCATTARELLA / THE OREGONIAN
Kevin Platt, left, works on a project with Thom Schoenborn during Platt's first day as an unpaid intern at Pop Art, an Internet marketing agency in Portland.


Newhouse News Service

Summer interns are ripe for exploitation.

They're desperate for real-life experience to help them land a permanent job, at a time when the economy is slowing and positions are scarce. Many are willing to work for free or below-market rates, just to get a foot in the door.

But that doesn't mean employers should take them up on the offer.

"It's very tempting to try to come up with unique ways to get more out of your company, but the way to do it is not to bring in people who are unpaid," said Jay Zweig, a labor lawyer at Bryan Cave in Phoenix. "An internship, to be unpaid and legal, needs primarily to be a learning experience for the intern and not something where the intern is expected to produce work product that is going to benefit the employer."

Take Kelly McCausey, owner of Mom's Talk Network in Portland, Mich. McCausey found herself inundated with requests for podcasting production and coaching on how to start a home-based business. But she couldn't afford to hire an employee and spend time training her, not knowing whether she'd have steady income in the future.

"It became impossible to take on new clients," she said. "I thought, 'What if I could trade training and coaching for work and study from an individual?' "

McCausey found another at-home mother who wanted to learn Internet marketing and podcast production, and they agreed to a 10-week period of training and unpaid work, 10 to 20 hours a week.

"Once I finished teaching her, I had her do the work I had for the clients for the rest of the summer," she said. The arrangement pleased both sides so much that McCausey wrote a guide called "Profiting From Internships" that she sells on her Web site.

She acknowledges that she didn't consult a lawyer, either in designing her own internship or in writing the guide.

"It never once occurred to me that I needed to worry about labor laws," McCausey said. "I can't tell you whether I broke a labor law."

That's a big mistake, Zweig said. "All it takes is one disgruntled intern, or their parent or spouse or friend, to call the U.S. Department of Labor, and the company who follows this type of exploitative advice is toast," he said. "The government is becoming increasingly aggressive in hunting down these situations."

Unpaid internship: When is it legal?

An unpaid internship must meet six tests to be legal:

1. It must be an educational experience, the equivalent of vocational school.

2. It must primarily benefit the trainee.

3. The intern cannot do work that would otherwise be done by a paid employee, and must work under the close supervision of a manager.

4. The employer cannot profit from the intern's work.

5. The employer must not promise upfront a paid job at the conclusion of the internship. It's OK to offer a job once the internship ends.

6. The intern and employer must agree if no wages are to be paid. It's best to put this understanding in writing, and have both parties sign the paper.

Sources: Jay Zweig, a Phoenix labor lawyer; U.S. Labor Department

Numerous complaints

The federal Labor Department takes complaints on the Web, in local district offices, and through the toll-free number 1-866-487-9243 (4-USWAGE). Officials will investigate whether internships violate wage and hour laws, or other labor laws.

The department collected $221 million in back wages for workers in fiscal 2007, and received 24,950 new complaints about wage and hour violations. The government doesn't specifically track whether a complaint is related to an internship.

Employers may be exempt from federal labor law if they engage in no interstate commerce or don't operate for a business purpose, such as a charitable nonprofit. When in doubt, contact the Labor Department. And remember that state law may apply, including state minimum wage, even if federal law doesn't.

The bottom line: You can't just call people interns to avoid paying them, said Rosemary Gousman, Murray Hill, N.J.-based regional managing partner at Fisher and Phillips, a labor-law firm.

"Unless you're part of a formal school program, if the intern is doing anything other than strictly shadowing one of your employees, they need to be paid at least minimum wage," Gousman said.

Walking a fine line

At Pop Art, an Internet marketing agency in Portland, Ore., interns begin the summer watching over the shoulder of an employee, said editorial director Thom Schoenborn. They're unpaid, although they may receive a transportation card or parking subsidy.

"This is a particularly effective way to do things when something they're working on is pretty technical, where it involves a lot of analysis," Schoenborn said.

As the interns learn more about the business, they may be able to do revenue-producing work.

"If they get into a range where they're starting to do any billable work for us, we're absolutely going to pay them," he said.

Employers must be clear about the demarcation between the unpaid internship and when the student joins the payroll, Zweig said. Make sure to document the change in status, and follow the minimum wage and other employment laws, he said.

At least two Pop Art interns ended up getting full-time jobs at the agency after their internships ended, Schoenborn said.

Other drawbacks

Even paid internships can violate employment laws, if they're not properly structured, Zweig and Gousman said. Interns must receive at least the minimum wage, and if they work more than 40 hours in a week, they must get overtime pay.

Employers looking to profit from internships should be warned that they can be as much work as they are gain.

"One of the dangers of internships is the employer says, 'I can get some cheap labor for the summer,' and doesn't realize you almost have to give more than you get," said Jim Roop, president of Roop and Co., a public-relations and graphic-design firm in Cleveland. "The No. 1 problem would be not being able to recognize the amount of time it takes to direct kids."

While college students today are very bright, they need close supervision and direction during their first experiences in the working world, Roop said. The ideal is to give an intern a clearly defined project so the person can accomplish something concrete over the summer.

The most successful internships have the student assigned to a single employee, who will carve out time for training and mentorship, said Diana Nash, director of career development and internships at Marymount Manhattan College in New York.

But in reality, students are so desperate for internships that some end up being gofers, getting coffee and dry cleaning. It may be worth it for the student to make professional contacts in a competitive field such as entertainment, Nash said.

"In many businesses, that's the name of the game," she said. "They might need to pay their dues, and they can make that choice."

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9 Comments

Henry Fielding on July 17, 2008 9:15 PM | Reply

Excellent article , very informative. I would expect that many non-profits might have crossed this line.

David Gerber on July 22, 2008 2:44 PM | Reply

I feel that a paid position indicates that the intern is needed and useful to the firm.

Thom Schoenborn on September 18, 2008 11:29 AM | Reply

Two important comments:

1: Pop Art's internship program has morphed over the years. In the past, we typically (though not always) had very young (9th and 10th grade) interns from disadvantaged backgrounds who were here to experience a positive, professional environment. We are very proud of the mentorship and guidance we provided to these members of our community.

Recently, our internship program turned into a college or post-college internship program. All these interns (including Kevin) were paid temporary employees, and did billable work. In a competitive field, these internships provided real-world experience and professional contacts for the interns.

2: Pop Art hired Kevin Platt as a full-time copywriter this month, and we are extremely pleased to have him on our team.

Kathleen on November 11, 2008 10:42 AM | Reply

I wish I had read this before I started my internship since the company I was with ended up breaking the rules for about half the items on the list but unfortunatly I don't have much in writing. Maybe this should be run in the paper every Spring and sent to various career centers at local colleges.

claudia on April 24, 2009 3:53 PM | Reply

Thank you.
As we begin looking for an intern for our art studio-I happened upon this informative article! Thak you for the education :)

Claudia
www.Olivosartstudiocom

Intern on September 16, 2009 10:05 AM | Reply

Thank you for sharing great information

Ophelia on January 26, 2010 8:57 PM | Reply

Thank you for such an informative article! I have so many internships under my belt and yet I am still an "Eternal Intern". I got together with two girlfriends with similar internship woes and started a blog documenting our experiences (www.the-eternal-intern.blogspot.com). We are three well-educated, well-rounded young ladies with great resumes and we just can't seem to catch a break! Every internship only seems to lead to another unpaid internship!

Ophelia
www.the-eternal-intern.blogspot.com


peckinitout@aol.com on April 27, 2010 6:53 PM | Reply

Check out the 6 rules for unpaid internship.

Rebecca on June 10, 2011 12:00 PM | Reply

I am a Washington employment attorney. Please be aware that this article does NOT describe Washington state law, which is generally more protective of employees than federal law. It is also worth noting that non-profits can legally have unpaid interns, if they follow certain rules. Please do not get your legal advice from the newspaper -- actually talk to a lawyer licensed in your jurisdiction.

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