Career Center Blog

September 18, 2009

How to stay off the recruiter 'blacklist'


NWjobs

It's hard to believe in this economy, but apparently there is something out there called an "arrogant job seeker." In spite of the crippling 9.2 percent unemployment rate for the state in August, many recruiters are reporting a spike in rudeness and condescension from job candidates.

Didn't they learn in school (or at least from the Violent Femmes) that this kind of behavior "will go down on their permanent record"?

Paul Anderson, a psychology an employment expert with ProLango Consulting, says this is no joke--recruiters have an unofficial, but very real, "blacklist" of certain job seekers who have proven to be difficult to work with.

"It's actually a growing problem," Anderson says. "In a down economy, when candidates get more desperate, their behavior sometimes gets worse." On Mon., Sept. 21, he will discuss this topic at the next ProLango Career Mixer, to be held at Maggiano's Little Italy in Bellevue's Lincoln Square.

Treating people with respect may seem like obvious advice, but evidently some people need to take remedial action in their professional discourse. Here are some tips Anderson has compiled for keeping yourself off the recruiter blacklist:

1) Treat your recruiter as you would any hiring manager. Recruiters are not your friends, and they're not agents. They are there to fill staffing needs for corporations and, as such, should be considered an extension of the hiring firm. Likewise, if you show disrespect to an interviewer, it will certainly get back to the recruiter, Anderson says.

Also, many people mistakenly believe that recruiters are there to help job candidates "get around" the interview process. "You can't have meetings with recruiters and say 'Here's what I want you to tell the employer,'" Anderson says. "They don't work for you. Misrepresentation hurts them financially and also harms their reputation."

2) Don't mistake age for wisdom. A lot of younger "Generation Y" recruiters have lodged an increasing amount of complaints about a disconnect when working with older baby-boomer job candidates, Anderson says. One 24-year-old software industry recruiter says she told an older male candidate about a couple of minor changes he needed to make on his resume to make him a more in-demand hire. The man responded, "Listen, sweetheart, I've been in this business for 20 years, and I'm not about to change anything because you tell me to." Big no-no.

3) Follow through. If a recruiter calls you on a Friday and asks you for an updated resume first thing on Monday, by all means do it. "If you start making excuses like 'oh, I got caught up in personal stuff,' that just shows poor listening skills and lack of interest," Anderson says. "They'll just put you in the bucket of candidates not to bother calling back in the CRM database"

4) Maintain a dialogue. In many cases, after a candidate who has already been placed successfully by a recruiter may be contacted again via LinkedIn for another job offer, just in case. "Instead of feeling good about being still in demand, some of these people will get angry and say 'don't contact me again!' rather than just politely declining," Anderson says. "If that person is ever in need of a recruiter again, this will be recorded."

5) Remember that Seattle is a relatively small town. Even if a recruiter moves to a different placement service, they will carry around a "mental blacklist" in their heads, Anderson says. So don't think that a career move will necessarily give you a clean slate. At the last ProLango Career Mixer, in fact, Anderson overheard two recruiters swapping stories about which otherwise-qualified candidates had embarrassed them. "They all wanted to share these names so they could add them to their blacklists, too," he says.

For more information about the free Career Mixer event on Monday, visit ProLango's registration page. And remember, people: Be nice. You never know who may be writing down your name.

Randy Woods writes about job-search tools, networking techniques and other tips to help you land your dream job.

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16 Comments

Mike in Seattle on September 29, 2009 8:26 AM | Reply

Whoah! I can hardly believe I'm reading this.

I'm sure there are some "arrogant job seekers", but in my experience I've seen far more rude, condescending and arrogant recruiters!

These people are in Sales! They don't have any secrets, and in many cases they're no more ethical than a salesman at a car lot.

They want money. If you're a well-qualified applicant, they only see dollar signs.

So yes, be nice to your recruiter, (as you should to everyone, right?) but don't grovel. They're out there to make a buck - off of YOU.

Appalled on September 29, 2009 5:25 PM | Reply

It's hard for me to believe that anyone who has worked through agencies for any length of time would write such a piece. Yes, I've heard of blacklists and that's why I read the article but, frankly, those seem unethical if not illegal. I've seen agency practices that are wholly unsavory if not illegal when it comes to trying to prevent candidates from going to other firms, for example, and applicants to rightfully object and end up being seen as "difficult" for bogus reasons. The economy is making it hard enough for job applicants to assert themselves and to resist agency paycuts and other manipulations without articles like this which basically tell us we should shut up and take it. Instead of giving "advice" to those who are in the unfortunate position of seeking work through agencies in this market, perhaps you should write an article about how the current state of the economy has made it easy for temporary and contract workers to take harder hits than many full-time workers have had to do. Perhaps you should write an article that, instead of cautioning workers to watch their p's and q's, cautions agencies from using the weakened position of temporary and contract labor as an opportunity to engage in systematic and retaliatory practices that could put them in legal peril or that, at the least, show a lack of ethics.

PotentialPlaintiff on September 29, 2009 6:40 PM | Reply

Now agencies must submit your SS# and name BEFORE scheduling an interview.

Microsoft has an extensive blacklist and likes to filter such otherwise qualified candidates before wasting time with an interview.

Stymied on September 30, 2009 1:22 AM | Reply

Unfortunately an agency's recruiter can show an initial intent to work with someone only to fail to communicate at their end. An example: recruiter makes an in-person appointment to meet with you in their office only to cancel last minute and ignore attempts to reschedule; or requests information and when that info. is delivered in a timely manner, never responds. So sometimes even when the job seeker does everything (apparently) right, the recruiter is the one to stall the job seeker's efforts. Kind of hard to "follow through" and "maintain a dialogue" when the recruiter won't.

Alexander PM on October 1, 2009 5:21 AM | Reply

This is an unbelievable article - it seems to be written by a "recruiter" rather than a journalist. Recruitment consultants (as they now appear to like being called) are the new slave masters - how anyone can sleep at night while working in this industry continues to amaze me.
My company refuses to hire through the use of these recruiters because ethically we are against it - if a person works for us he/she is entitled to the whole amount - we are not going to give a percentage of their wage or a finders fee to a mercenary abuser of workers rights.
Please Seattle - avoid these leeches and only hire direct.

Jeri on October 2, 2009 10:17 AM | Reply

I, too, was appalled when I learned of the Recruiters Blacklist while attending a resume seminar. I was also angry to find out the way hiring managers & recruiters "research" your personal information before deciding to talk with you. However, apparently, this is the new wave of business. Yes, it's sad to see but this is what we are now dealing with so we need to figure the best ways to work through it.
I have personally always relied on agencies to help me in job searches and quite successfully (until the recent job market). There are good recruiters out there and there are bad recruiters out there. When you meet them you can judge for yourself - work with these guys or blacklist them? - it works both ways.

Blue Swan on October 2, 2009 10:25 AM | Reply

Obviously the author wants his interviewees to get on the casting room couch.

M.A. on October 2, 2009 10:41 AM | Reply

Sure you guys can moan and groan all you want, but the bottom line is you are looking for a job. So are the hundreds of other applicants vying for the same job. Either do it their way or keep looking.

Brian Conlin on October 5, 2009 1:58 PM | Reply

Having worked in the industry for the last 10 years and being on both sides of the desk, I believe recruiters to be a valuable tool in a job search. One of many tools, hopefully, you can use to get the job you want. Just as there are good and bad candidates, there are good and bad recruiters, and to just dismiss the good recruiters is hurting you and your chance at a role. The best way to find a good recruiter is word of mouth. I found that I had many repeat clients because I was honest, fair and treated everyone in the process with respect, dignity and transparency. Not exactly a "leech" or a "mercenary abuser of workers rights". If I had a difficult client or candidate, I tried to work through the issue before writing negative feedback in the database. If you don't want to pay a fee, that is one thing, but to denounce an entire category of people seems a little over the top! Again, find a good recruiter and agency by word of mouth and referral. You may be surprised to find there are many good, honest and hard working individuals who's committment to getting you a role is their primary incentive. While the money can be good, it is never my main reason. Thanks for listening and good luck to everyone in your job search or job recruiting!

david on October 23, 2009 6:11 PM | Reply

how can i take myself from the job blacklist ?

Tony on October 31, 2009 1:33 PM | Reply

I've been in IT consulting for over 15 years (independent) working with Recruiters. I've worked from the top ones to the bottom scums. They all see you as one big $$ sign when you've potential. They treat you well, because of not your skills, because of how much money they make of you.
Even great consulting companies , have sometimes people like used car sales scumbags who don't really follow good rules and respectful ways with candidates (because of the lack of control on them on company policies from above). Many such high end consulting firms hire and fire recruiters like crazy (many of them leave). There's more beureucracy in the Recruiting companies itself. Such companies never even trust their own recruiters as they fear that these people may leave their company and take clients with them (although illegal, it happens). So they're treated as a money making machines and they inturn treat the candidates such way.
Yes, if you've great skills, they pretend to be nice to you, and worried about your situation. But in reality behind the closed doors, the candidate is still a $ sign.
Regarding blacklisting, I don't think there's any official thing as such between recruiters. Because they're all thiefs and thiefs don't trust another thief. But I know for sure one thing. I know few consultants who burned their bridges with some good companies and they're blacklisted for ever with them. They can never find opportunities with them. So it helps to be nice and if you don't like them, walk away. But politely you can tell them, what your problem was.

Here are few tips for not getting blacklisted with companies or recruiters:

1) Don't post multiple resumes on job boards with different titles or descriptions or timelines.

2) Unless the recruiter specifically tries, or want to modify your resume, don't do it. If so, send a write up and let them do it. But eventually , you're responsible regardless. But now many companies also hold recruiters liable (that they should have done their due deligence).

3) Try not to send your resume to multipe vendors for the same position. If you do , then make sure the resumes are exactly the same. Otherwise the client will see all the resumes and if they see discrepancies, you're done. I now sometimes it's difficult to not to send the same resume with different vendors for the same position, because many vendors dont' tell you who the client is initially due to paranoia until the interview is scheduled.

4) Once you get a position with your recruiter, never blackmail them for more money when the client likes you. Yes, they will pay you, but then you're on your own after that gig. If you want more money, make sure (if you're allowed and if you've enough influence with the client) you get a increase with the client manager and then ask the manager to give your recruiter a % too (Only if the recruiter allows this kind of direct discussoin with the managers)

5). If you really suck up to recruiters, you can survive well. Sadly my character doesn't allow that. That why sometimes I lose the best opportunities.

6) Last tip. Be passionate at client interviews - but don't turn your passsion in aggressiveness. Managers and interviewers at the final client location , don't like that. Specially in this economy, if you appear supremely condident and can handle everything , they're in fact threatened, that they'll lose their hold on things and maybe their jobs. So be humble and just answer the posed questions.

Good luck

Tony on October 31, 2009 3:40 PM | Reply

This is the answer to David's question. "How can I take myself from the job blacklist?"

Answer:
There is no such thing as the "Jobs blacklist'. However there's a vendor blacklist specific to the Vendor. So just to the Vendor and try to initiate a relationship again with them. If they don't, then contact the Vendor manager and apologize and try to establish a new relationship. 90% of the time it will work, unless you've done something really really bad in the past and because of you , they lost their client or relationship or a significant amount of revenue.

Now if the Vendor is popular enough and good, then it's worth it making this decision. But always talk this out with the Vendor's Staffing manager, rather than the college kids in recruiting. If it's another small Vendor, just forget it and move on . There are tons of them.

Maha on November 4, 2009 11:45 AM | Reply

Local agency RPW for home staffing
I don't know what i did wrong They don't help me they have always job openning for butler which I'm a professional I'm on there blacklist
but they don't tell me anything negative.They say ok we gona sbmit your resume and if the client wants to see you we will be in touch it has been a 2 years. and I know I'm verry qualified.I have solid experience with a gov.clearance.The agency in NY .RPW.

Anonymous on March 15, 2011 4:00 PM | Reply

Yes Virginia, blacklisting, or interfering with an individual's employment is a crime.

Remember that nut who flew a plane into a building in Texas? He left a note complaining about a new tax law that has devastated the computer contractor, because it is better now to use recruiters, for tax purposes.

The recruiters are known as "head hunters" or "meat merchants" and are generally reviled. They are grifters capitalizing on the despair of highly educated job seekers with years of experience and education.

If anyone is arrogant it is the recruiters.

Regarding the "boomer" issue, it is well known that gen whatever hates boomers. This class warfare has divided and alienated America. Some snotty kid is disrespecting their elder.

This follows the communist method of using youth to culturally cleanse the elders. Soon there will be no living memory of freedom and ever more radicalized youth will be farmed to kill off their elders until a totalitarian dictatorship is realized.

With so many resumes how can they justify outsourcing and human trafficking? Easy...corrupt gangster thugs control labor. Just watch videos of the Madison Wisconsin demonstrations to get a taste of the future.

ExecRecruiter on April 7, 2011 5:23 PM | Reply

If nothing else, this article at points out that a job seeker's professionalism goes a LONG way. Plain and simple life lesson...you get what you give. For some reason, some job seekers don't feel as if they should treat recruiters professionally. As if they are entitled to something or as if the recruiter is "working for" them. Remember, 99% of recruiters work for their client employers....so treat them as the gatekeeper they can be.....if you want a chance at the job. It's their job to screen out folks and your professionalism is seen as good business.

Westerberg on November 14, 2011 10:04 AM | Reply

Would be nice if recruiters didn't misrepresent themselves and call it attitude when they are called on it. Recruiters should go away and get real jobs like the rest of us are trying to do.

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Karen Burns Karen Burns is the author of The Amazing Adventures of Working Girl, a career guide based on her 59 jobs over 40 years in 22 cities.

Lisa Quast Lisa Quast is a certified career coach, mentor, business consultant, former corporate executive and author based in the Seattle area.

Randy Woods Randy Woods writes about job-search tools, networking techniques and other tips to help you land your dream job.

Former contributors

Matt Youngquist is the president of Career Horizons, a career counseling firm.

Natalie Singer is a Seattle writer, editor and small-business owner.

Michelle Goodman is the author of "My So-Called Freelance Life" and "The Anti 9-to-5 Guide."

Paul Anderson helps professionals in transition find their desired employment.

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