November 4, 2009

The upside of office gossip

• 1 Comment |
• E-mail |
• Print
• • Share:
  •  
  •  
  •  
  •  
  •  
  •  

Much of what's written about office gossip makes it sound as though no good can come from sharing juicy tidbits about those we work with. Earlier this week, an article in the Science section of the New York Times discussed a recent study that found that workplace gossip tends to be "overwhelmingly negative." So negative, in fact, that Times writer John Tierney suggested it rivaled the damaging teenage jabs seen on TV's "Gossip Girl."

According to Tierney's article, the big difference between working adults and the petty, overprivileged teens seen on the CW's hit show is that adults tend to make more indirect jabs. Either we trot out the sarcasm or we "praise the predecessor," talking about how wonderful the office environment was back in the good old days when a previous manager reigned supreme.

Like the New York Times piece, a Seattle Times story from last year discussed how the most malicious, overblown office gossip may not only sabotage those being dished about but the entire team or department.

There's no denying that over-the-top gossip can crush reputations and undermine a worker's ability to perform his or her job effectively. But sometimes workplace gossip can be helpful, especially for new employees or rank-and-file workers not privy to behind-the-scenes company details. Some instances in which office gossip can help:

It shows you in a good light. "If people are talking positively it can be a way to enhance someone's reputation," said Indiana University sociologist Tim Hallett, who coauthored the study mentioned earlier. Coworkers going around tooting your horn behind your back? That's what Hallet calls "a gift." We should all be so lucky to have officemates like this.

It clues you in to office undercurrents. Organizational charts are one way to ascertain how work gets done at a company. But often, Hallett said, office gossip can paint a much clearer picture of who the hidden movers and shakers are. For example, a bit of watercooler banter might reveal that the key to snagging a coveted company laptop isn't to butter up your boss but the admin down the hall.

It tips you off about critical changes coming down the pike. The sooner you learn about an employer's upcoming budget cuts, the sooner you can assess whether you need to start interviewing elsewhere. Sure, gossip doesn't always translate into cold, hard facts, and too much speculation can make those worried about losing their position a bit crazy. But there's a reason the Worker Adjustment and Retraining Notification Act (WARN) exists: Getting a heads up about impending layoffs gives you a chance to jumpstart your job hunt and tighten your belt accordingly.

Michelle Goodman is the author of "My So-Called Freelance Life" and "The Anti 9-to-5 Guide." E-mail Michelle at mgoodman@nwjobs.com

• 1 Comment |
• E-mail |
• Print
• • Share:
  •  
  •  
  •  
  •  
  •  
  •  

Read more

1 Comments

Ron LaCroix on November 15, 2009 9:44 AM | Reply

You gotta be kiddin' me, Michelle! Positive side of office gossip? 99% of it is bitching, back-stabbing or trashing someone. What office have you been working at? I wanna apply there.

Leave a comment

* required field

Your name: *

E-mail address: (Will not be displayed)

Your comment: *

Captcha:

Type the characters you see in the picture above.