January 10, 2012
Employers, candidates playing hide-and-seek
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NWjobs
Picture, if you will, a world in which every employer with a hiring need was instantly matched up with a job hunter able to offer the perfect solution. Sounds like a nice place, doesn't it?
Unfortunately, in the real world, this will never, ever happen. In fact, according to basic economic theory, the utopian scenario outlined above (which can be applied to any market, employment or otherwise) is theoretically impossible.
Such a market, where the supply of a product or service perfectly matches the demand, would be said to have "equilibrium." According to numerous sources, among them Investopedia.com, "equilibrium (in a marketplace) can only ever be reached in theory, so the prices of goods and services are constantly changing in relation to fluctuations in demand and supply."
Geek-speak aside for a second, what I'm trying to convey is my amazement that at a time when millions of Americans are out of work, there are still employers expressing tremendous frustration at not being able to find suitable candidates for jobs they have available. We're not talking about companies seeking rocket scientists or specialized medical practitioners, either. I've observed this phenomenon taking place with extremely mainstream jobs, as well.
In just the past week, for example, I've had two executives seek me out to see if I could offer any additional suggestions on how they could turn up some good candidates for positions they are seeking to fill.
One of them, the CEO of a local manufacturing company, is on the lookout for a mechanical engineer to do some equipment design and project management work. At first, I thought he must just be overly picky about the qualifications he was seeking in a candidate. After reading the job description he passed along, however, there didn't seem to be anything all that exotic about what was being requested, aside from the requirement that applicants know how to use SolidWorks software. And that is a fairly mainstream technology, I believe, based on what I've witnessed in the engineering sector.
In yet another instance, the COO of a marketing firm contacted me in frustration. He'd advertised a lead for a director of sales in several places throughout December, and has to date received only nine -- count 'em, nine -- resume submissions. What's more, when he let me peek through the stack of applications received, it was clear that the majority of them weren't even close to qualified for the role in question, but were simply sending in their credentials on a wing and prayer, possibly just to fulfill their unemployment insurance requirements.
Again, the thought that there are employers out there wringing their hands over not being able to find folks to hire, at a time when there are so many unemployed folks on the hunt, simply underscores what economists have been telling us for years. Markets are flawed. They're inefficient. And the laws of supply and demand never work in perfect unison.
While it's possible that the two situations I highlighted above are exceptions to the rule, for whatever reason, these are far from the only times when I've been contacted by employers who seem to be having an awfully hard time finding the talent they seek.
So in any given city, of any reasonable size, it's a safe bet you'll find thousands of employers with hiring needs, as well as thousands of professionals available for work. Lest there be any confusion on this score, yes, more "demand" in the form of new jobs would unquestionably improve matters immensely. But a certain percentage of our unemployment problem is also due to the two parties in question, employers and potential employees, simply wrestling with the challenge of finding each other.
As a job hunter, therefore, never forget that an appropriate assignment for you could easily exist out there, just around the corner. You just have to keep methodically looking for it. For all we know, there's a frustrated employer just down the street casting around in frustration trying to find someone like you.
Matt Youngquist is the president and founder of Career Horizons, a career counseling and corporate outplacement firm. Email him at myoungquist@nwjobs.com.
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economics, job market, market trends
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Karen Burns is the author of The Amazing Adventures of Working Girl, a career guide based on her 59 jobs over 40 years in 22 cities.
Lisa Quast is a certified career coach, mentor, business consultant, former corporate executive and author based in the Seattle area.
Randy Woods writes about job-search tools, networking techniques and other tips to help you land your dream job.
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Matt Youngquist is the president of Career Horizons, a career counseling firm.
Natalie Singer is a Seattle writer, editor and small-business owner.
Michelle Goodman is the author of "My So-Called Freelance Life" and "The Anti 9-to-5 Guide."
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Can't say I'm amazed… this reveals an interesting on-going problem in the U.S. today. The examples you sited were considered straight forward, not very exotic requirements for a candidate. Then again, not everyone can just jump into being a mechanical engineer or a sales director. On the other hand a large portion of job listings out there are intimidating even to people who work in and/or have experience in the listed field of work. The endless list of requirements (software/experience/certifications), duties/responsibilities, this “jack of all trades ” do it all/know it all, work 60 to 80 hours per week type of super person employee is an absurd fantasy creation of HR departments everywhere. Is it any wonder that candidates are running scared or are just flat out giving up on their job search.There has to be a lot of self conscious feelings of inadequacy out there in the land of candidates as well as an attitude of apathy towards the excessive demands employers are putting on their employees.
I think a key component of the problem is employers in this country have forsaken finding good people that they can train and mentor into positions. That means looking at good, educated, hardworking folks that perhaps come from a different field of work and are looking for a career change. The problem is training takes time & investment and in this fast paced competitive world there's simply no time for that anymore. HR departments are not set up to identify candidates of this ilk because they're too focused on finding the “ideal super candidate” who can hit the floor running. Then add the fact that employers are fearful of training someone up only to have them jump ship but that's easily enough remedied by short full time contracts with 1-3 year commitments after the training period.
What we're seeing is technology and the accelerated pace of the digital world taking it's toll. Keeping up with it all is a chore in and of itself even for those that are educated. Other problems such as ageism in the workplace (40 being too old!) is becoming more apparent in certain fields. Hiring young & cheap, turn & burn is still the rule of the day across many industries. Wages continue to fall and the cost of everything continues to go up. Work demands continue to grow and extend beyond the typical work day & week. With all that said, it's no wonder there's an increase in stress, anxiety and the health problems that follow in our society today.
Mike: Thanks very much for sharing this very detailed, thoughtful comment. As I read it I thought "yep, yep, yep, and yep." I can't disagree with a single observation you've made. Companies are paralyzed by uncertainty and performance pressure, and as a result, by and large hold out for "perfection" in candidates since they're afraid to take the risk of hiring/training somebody who hasn't directly done the specific job function before.
I don't think any sane person can disagree with any of these observations you've made or the realities involved in finding work and managing a professional career today. And yet, as a coach, my focus is always on what can people DO to deal with these new realities, if we all agree they exist and aren't going away anytime soon? Until a major social or political movement comes along, leading to a major change of the system as it stands now, people are going to have to learn to cope, adapt, and work around these new dynamics -- as unpleasant as they are -- or they're going to face chronic employment challenges.
No easy answers, of course, but that's largely the mission my fellow NWjobs bloggers and I are trying to fulfill -- offering insights and tactical advice on how best to deal with some of the highly stressful issues taking place out there.
Again, much thanks for taking the time to comment and deepen the conversation...
I've never been one of those people who applies to jobs that they're clearly not qualified for. I wonder what your thoughts are on human resource professionals in this issue. HR departments seem to be the creators of job descriptions that are so complex and detailed that few if any applicants would appear "qualified" for the job. HR departments also seem to be the ones who eliminated the concept of "transferable skills" where qualified professional applicants with general office skills like using MS Office, working in teams, understanding how a business functions, having staff or management experience working in particular industries, are continually ignored when they apply for jobs that they could certainly do, but for which they don't have each and every bullet point match in a job description that asks for tediously specific experience doing a job that probably isn't much like it is being described.
Times Reader: Thanks for sharing your insights and no question about it, the majority of job descriptions out there have become increasingly rigid and specialized. I sometimes joke with my clients that 90% of the people interviewing them wouldn't qualify for their OWN jobs if they had to re-apply for them, under today's rules!
Still, I don't think HR deserves all the blame for this. Often, the HR folks are just having to relay along (and follow) the parameters given to them by internal executives and department leaders, who more and more are insisting on ridiculously stringent qualifications. Companies, like consumers, are seeking instant gratification these days, which is the main factor leading to this phenomenon.
Let's hope that things loosen up in the future -- and that companies wise up and realize that they have to stay a little more open if they don't want to be chronically short-staffed or miss out on some terrific candidates!
I've been bringing up this problem for a long time. The inefficiency in the hiring process not only wastes the job-seeker's (unpaid) paid time and takes up too much unrelated-to-business time for the employer: repeated exposure to judgment and rejection creates baggage that reduces the ability of the job-seeker to present themselves as the best candidate.
Unfortunately, employers are too obsessed with their desire to pick and choose among other people to consider the obvious time-and-money saving solution: choose someone at random from those who meet the basic requirements. This avoids discrimination, and it saves time for all involved.
Make managers responsible for integrating new people into the team. The current systems assumes there is one "best" person, and many of the candidates are "bad fits". If someone is made to feel welcome and able to succeed, they will "fit in". They will adapt to the culture of their work setting. If someone seems like a "dud", there is probably a manager and situation that set them up to be that way.
Job-seekers are already at the bottom of the totem pole, stressed out from having to repeated approach people who tend to run away from those who need help. If they have been unemployed for a while, they probably have many financial and family problem. Why keep subjecting them to "good fit" judgments?
If employers can let go of their power-tripping vanity long enough to give up the "good fit" type of gate keeping, then they can get rid of a lot of the fat in the hiring process, free themselves from discrimination lawsuits, and have managers use the time they usually waste on thousands of interviews in some more business-oriented way.
Ps. I wish government/public employers would lead the way on this. It can take over a year to get a government job that only requires basic clerical skills.
Frustrated: Wow, you've really thought a lot about this issue deeply and it shows! You raise some great points on the dynamics taking place out there -- and in fact, I'd even go so far as to characterize your view of this issue (the notion that hiring people randomly, more or less, might be an improvement from the current methods) as a true "paradigm shift" I've never seen talked about before.
Not sure if this approach could ever work in the real world, and I know you weren't able to walk through every nuance of your argument in a short comment, but I definitely see where you're coming from -- and the logic behind your arguments.
Much thanks for weighing in and while I don't have the first clue about your career situation, or what you do for a living, I wish you the best -- and hope your "frustrated" moniker eventually becomes obsolete!